The team at the Long Beach Data Center includes systems engineers, network technicians, facilities specialists and security experts.
Just call our technical support and we will perform the tasks for you.

hardware installation

Keeping your critical business operations up and running is a full-time job for our IT team. Installation, configuration, monitoring, management, requiring emergency, and routine maintenance—our experts are here to help to save your time and money.

  • Equipment installations, replacement, and configurations
  • Server reboots
  • Tape rotation management and swaps
  • Moving equipment within your space and cabinets
  • Moving and securing cables
  • OS / system updates, patching or installation
  • Device and equipment troubleshooting
  • Detailed Physical Audits and Reporting

network support

The Long Beach Data Center is focused on growing your business. We support expansion to new sites, bandwidth upgrades, equipment management, and telecommunications network support, which becomes more and more important with expanding communication technologies. Our data center technicians are on call 24/7 to help customers to respond to emergencies, reduce travel time, lessen cost of remote management, and maintain uninterrupted service.

  • Onsite/offsite technical assistance and troubleshooting
  • Testing media for continuity and proper signaling
  • Visual inspection, inventorying and labeling equipment
  • Tracing of fiber and copper cabling
  • Power cycling a router, server and switch, and soft-booting a server
  • Adding, removing and verifying a demarcation
  • Verifying KVM availability
  • Software installation
  • Reporting and analysis on power circuits

other managed services

The Long Beach Data Center has the improved ability to integrate and support diverse hardware and software platforms into solidly performing managed services solutions.

  • Conference room and assistance with AV equipment setup
  • Cross connecting infrastructure
  • Shipping and Receiving Equipment
  • Shipping and Receiving of RMA Equipment to/from 3rd Party Vendors
  • Escorting of 3rd Party Vendors

remote hands services

Remote Hands Services are performed by the Long Beach Data Center well-trained technicians. All requests are guaranteed to be timely responded and processed properly until resolved. We offer prepaid service of remote hands to ensure our customers to receive high-quality on-demand assistance 24/7.

remote hands service plans

20 Hours / Year
20 hours of Remote Hands Service over the year.
Includes all typical activities to perform stable conditions for your equipment during the year.
Perfect to keep your business up and running with no headache.
2 Hours / Month
2 hours of Remote Hands Services during normal business hours that can be used on a monthly basis.
Essential services you need to ensure your equipment to work efficiently: power cycling, troubleshooting, and custom hardware and network assistance.
15-Minute Incidents
Any incidents that take less than 15 minutes during normal business hours.
May include server reboots, visual inspection, receiving and signing small packages, and other small tasks to save your time.
No service plan
Don’t have a service plan? No worries, our technicians are here in case of unforeseen circumstances.
Any hardware or software assistance, installation, configuration and maintenance may be available by request.
All services will be billed in 1-hour increments.

The Long Beach Data center is proud to provide customized solutions
to meet a wide range of business requirements.
For a free consultation, please contact us at (562) 284-5433.

Contact Us

3910 E 7th St, Long Beach, CA 90804
(562) 284-5433
(562) 284-5433
24/7 Technical Support:
(562) 284-5433